Keurig Troubleshooting: 5 Simple Solutions to Common Problems

Save Time and Money with These Keurig K-Cup Brewer Solutions

Having problems with your Keurig K-Cup Brewer? Repeated usage can cause functional issues, disrupting your coffee drinking experience and the quality of your coffee and tea. The good news is there are a number of ways to fix these problems and get your machine to function as good as new.

Here are five common Keurig troubleshooting solutions and easy ways to correct these problems.

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Common Problem 1: K-Cup Coffee and Tea Grounds Get into Your K-Cup Holder and Causes a Water Line Clog

Keurig Troubleshooting Solution:

Remove or clean the needle that punctures the K-Cup then do a small cup cleansing brew to clean out any residual. This will ensure any left-over debris is flushed out before you have you start your next brew.

Common Problem 2: K-Cup Brewer Shuts Off Unexpectedly Between Brews

Keurig Troubleshooting Solution:

Remove the water reservoir and insert it back into place. The magnet in the reservoir can become dislodged during brewing from the vibrations in the machine.

Common Problem 3: Not Ready Message on Your Keurig Machine Stays On

Keurig Troubleshooting Solution:

  • Turn off your machine and unplug it
  • Detach the water reservoir
  • Wait 5 seconds then repeat the steps 1 and 2
  • Insert the water reservoir then press the menu button and when the “Not Ready” message appears lower handle

Common Problem 4:  Blinking Blue Light in Water Reservoir

Keurig Troubleshooting Solution:

Simply add more water to the reservoir. All Keurig models need a minimum amount of water to activate the brewing process, so if you’re reservoir is low the machine will not start.

Common Problem 5: Installing Your Water Filter

Keurig Troubleshooting Solution:

This problem applies to only the models with the water filter feature. If you own one of these models, you can install the filter in three simple steps:

  • Soak the entire filter in cold water for five seconds
  • Place the filter at the bottom of the Water Handle Assembly
  • Set the timing dial two months from the day to ensure it is replaced at the appropriate time

Use these five Keurig troubleshooting solutions for your machine and you’ll ensure your coffee and tea always taste great and your brewer lasts a long time. As a result, you’ll save yourself time and money not having to replace your Keurig K-Cup Brewer.

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59 Comments

  1. When I want to brew a cup of tea or coffee, I have to hit the cup size button several times or I only get 1/3 of the brewed coffee or tea that I want. It has been doing this for a week. Please tell me the order number for Keurig pod filters Thank You!

  2. I have a Keurig that makes a pot. My problem now is that it will not brew 1 cup at a time. I am using the Keurig single cup coffee cup but it will not brew.
    Help

  3. I have a single cup brewer. A K-cup “blew up” in the holder while brewing and I have grounds everywhere inside the coffeemaker. How do I clean it out?

  4. The blue light blinks between brewing every cup of coffee even if it’s full of water. I have to remove the resorvoir and rub the bottom urge that fits in where the blue light is. I have cleaned it several times but it continues.

  5. power button failure – can not turn thee machine on.

  6. I have a single cup brewer. It’s coming up brewing (only offering me a large cup) but no water is coming through

  7. Have only used water that is filtered at the sink as well as then run through my Britta pitcher. It will not make a cup of coffee anymore…just acts like it wants to. Only large mug indicator lights up. Have descaled twice. Have performed all cleaning steps per customer service. Still no coffee. Noticed it left water on counter underneath. The metal plate on the bottom of machine has greyish-type hard build up coming out of vents. Machine lasted five years. Gave up and bought a new one. ;0)

  8. A reoccurring problem with some models of Keurig machines, the B70 Platinum comes to mind, is caused by leaking valves or lines onto one of the air pump solenoids. This results in the solenoid shorting out causing the pump to cut off too early. The only recourse is to send the thing back and get a new one.

  9. My keureg’s heat light comes on after I turn the machine on. That’s it, nothing happens afterwards – no coffee!

    • Hi Peggy — the machine needs about 3 mins to do an initial preheating. I wonder if you still had the problem after that? If so, something may be wrong with the machine and it’s best to contact the Keurig manufacturer directly at 1-888-879-4627.

  10. Our Keurig on many occasions continued to pour out water when the cup is full and supposed to shut off.

  11. half cup water flow back into resoviour when brewing only giving half cup

  12. MY new keurig continues to brew coffee and doesn’t remember when to shut off. I have it about a month. Should I return it to the store?

  13. My Keureg platinum pours full force water but will only pour trickles of coffee when brewing. I have descaling the machine without success.

  14. If your Keurig is doing the add water left blue button flash I have a 98% fix just remave yur water resivour epty it and look down inside you will see three small screws get a small phillips screw driver and remove them (they will remove the whole nut assembly) trust me the problem is the screen yoou need to clean it meticulously small hair rust and coffee will cloge it and cause it to not work this has saved me numerous times when done cleaning line the screws back up carefully put nut back in and careful to not crossthread screws put them back in now try the machine I bet it works!

  15. Stupid prime button keeps coming on and no coffee

  16. When water is put in it shoots out all over the counter. Why does it leak like this?

  17. Water not coming out!

  18. K-Cup is in place, water is added, and the led is closed. But the “Place Cup” light turns on? And will not advance any further. We have unplugged it, and let it sit for a while, but when plugged back in, it does the same thing. This Keurig is a single cup maker, and is only a few months old. We have only used it less than 10 times.

    • Are u using genuine Keurig approved cups? some machines have a sensor that will not allow u to use any other they have a sensor to tell them,there are companys that make adapters to trick the machines however look it lots of people mad that keurig did this

  19. My machine makes loud strained sound. Sometimes sounds like water being released, but either nothing or few drops. The cup size light stays on whatever one was selected. Tried cleaning with paper clip like I have seen on other sites. Still same results

  20. My frothed milk is cold…how do I get it to be hot?

  21. Edward Andrzejewski

    while my K10 is pluged in the Blue Brew light comes on and go’s off constantly every 2 to 3 seconds while it sits idle. Please Help.

  22. I have keurig 2.0 and most of the time when I hit the brew button, it shuts off. Is this a problem with the brew button?

  23. Every once in a while, our machine won’t operate.(Keurig 200) Pressing any of the buttons does nothing. Unplugging for a few minutes has worked
    in the past but this morning it just won’t work.

  24. Awsome site

  25. I have a B70 model and it has a “Not Ready” signal. I tried the steps, but no luck. Any help?

  26. My single brewers blue lights will not come on. What is the problem?

  27. It leaks,from the bottom after it turns off.

  28. HELP – Very frustrated coffee drinker here. I have 2 Keurig K10 single cups that are both less than 25 cups old and both have the same problem. Upon initial power-on the “add water” light flashes so I start pouring in water then instead of the square blue brew light coming on that indicates you have enough water, the light that looks like a “close lid?” light flashes (a small single diagonal blue line) and just continues to flash until I give up and make an awful cup of instant coffee. Please help!! Thank you.

  29. My keurig k550 shuts off when you hit the brew button. Not all of the time but most times it will do this. Takes anywhere from 5 to 10 tries to get it to brew.

  30. My Keurig 2.0 will brew the first cup of coffee, but after that it does not recognize an official Keurig pod an d will not brew again until it has cooled down and dried out. Once the machine is cool Nd dry it will work again for one brew.

  31. My keurig 2.0 the preheating is not coming on it says lift to begin all the time on it and the white light in the water stays on all time. It makes coffee fine but the preheating is not coming up.

  32. My Keurig is not putting out water.
    I clean the 4 needle heads.
    in the menu window it says de-scale.
    I have loss my owners manual.
    please help.

    connie c Curtis
    8133850865

  33. My water low – blinking light won’t turn off even after filling it.

  34. Jerome K Haberer

    I just returned from a three-week vacation and have the same problem. I did leave some water in the reservoir while I was gone, but turned the machine off. I emptied the water reservoir when I returned, filled the reservoir and turned it on. The LOW-WATER light continues to blink and the brewing function will not work. I have tried baking soda and vinegar and nothing helps.

    Does anyone have a solution or am I forced to replace this one too?????

  35. Sandy Schachenmeyer

    My Keurig says to add water and The reservoir is already full of water so it will not make coffee

    • Your machine is most likely clogged and/or needs to be descaled.

      Take a paperclip and unfold it. Poke the paperclip through the needle and at the bottom of the k cup housing (under the spot where the k cup goes). There are four very small holes that easily clog up with coffee grounds etc. And prevents the flow of water through the k cup and into your coffee mug. Get a flashlight if you need to… I did… and then poke the grounds through the four holes.

      Also, regularly rinse out the water reservoir with mild soap and water and take a lintless cloth or bounty paper towel like I did, wet it and clean around the plastic pieces. You may need to unscrew the screen inside the reservoir also, as this clogs up if you are not using distilled water.

      *** USING DISTILLED WATER PROLONGS THE USE OF YOUR MACHINE!!! ***

      Also, sometimes just taking out your reservoir and putting it back in helps align the magnet in there.

      Make sure the machine is unplugged when you are doing any of these steps!

      Descaling ANY coffee maker with a solution of half water half vinegar and running it through your machine several times prolongs the life of the machine. Be sure to run a few cups of water with no vinegar to make sure that there is no vinegar left behind.

      Hope this helps!

  36. Hei! My keurig 2.0 seems to have its clock flashing on and off. Not sure this is normal, at least I don’t believe it is.

  37. Keurig mini will not shut off. Red light on brew button stays on even after cup has been filled.

  38. First cup isn’t hot. I run one cup of water through first just to have a hot cup. Is there a way to avoid this inconvenience?

  39. Keurig B70’s water res. is full and the blue light is flashing and msg says to add water.
    Please, help.

  40. My keurig keeps dripping after it is done dispensing, it didn’t do it when it was new…and only about 2 months old now.
    it is a 2.0

  41. All lights are flashing. Do you know how to reset?

  42. My unit stopped indicating low water. What could be the cause?

  43. Our new Keurig 2.0 preheats after every cup. The 2.0 we had before didn’t do this. Is this normal now?

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