CoffeeForLess.com has partnered with Borderfree to allow you to see your total landed price including all duties, taxes, shipping and handling charges in Canadian dollars before you place your order. Here is some additional information for our valued Canadian buyers:

How do you ship to Canada? How much duty do you charge on Canadian orders? How much tax will I be charged on my orders? What are my shipping options for Canadian orders? What will show up on my credit card statement? When will I be billed? What exchange rate is applied to my orders? How do I track my order? What is the return policy for Canadian orders?

How do you ship to Canada?
CoffeeForLess.com fulfills Canadian orders through our partner, Borderfree. Simply add items to your order and click on Canadian Check Out to complete your order. You will see your total landed price including all duties, taxes, shipping and handling charges in Canadian dollars before you place your order. You will pay Borderfree the total amount for your order in Canadian dollars (which means that they will bill your credit card) and we will ensure that products get right to your door.

Our Customer Service Team is available:
7 Days a week 24 hours a day.
1-888-893-7593.
You may also e-mail us at sales@CoffeeForLess.com.

How much duty do you charge on Canadian orders?
Determining your duty rates depend on many factors (Product, Country in which the product was manufactured, etc.). To know the exact duty charges before you buy, simply add items to your order and check out through our "Canadian Check Out." You will see the exact duty charges prior to submitting the order. Duty is not applicable on any order totaling less than CAD$20.

How much tax will I be charged on my order?
The tax rate applied depends on your ship-to destination. Please refer to the following chart to determine the relevant rate for you.

Province of Delivery	GST	PST	HST
Alberta	5%	-	-
BC	5%	-	-
Manitoba	5%	-	-
New Brunswick	-	-	13%
Newfoundland & Labrador	-	-	13%
Northwest Territories	5%	-	-
Nova Scotia	-	-	13%
Nunavut	5%	-	-
Ontario	5%	8%	-
Prince Edward Island	5%	-	-
Quebec	5%	-	-
Saskatchewan	5%	-	-
Yukon Territory	5%	-	-

Legend:
GST = Federal Sales Tax
PST = Provincial Sales Tax
HST = Harmonized Sales Tax (For some provinces, one Federal and Provincial tax applies).

- Provincial sales tax is only charged on orders where the delivery is shipped to an Ontario address. This is due to an agreement between the Federal and Provincial Governments regarding the collection of PST on goods that enter Canada through an Ontario border.

- Orders are subject to Harmonized sales tax if the delivery is to a Province that has instituted a combined (Harmonized) Provincial and Federal sales tax.

- GST is applied to all aspects of an order whereas PST is not applied to shipping and handling.

What are my shipping options to Canada?
All orders will ship complete. Product availability questions, please contact
1-888-893-7593.

CoffeeForLess.com offers the following shipping options to Canadian buyers:

Shipping Method	When in-stock items will arrive
Standard	4-10 business days (Monday through Friday, do not count weekends)
Expedited	3-4 business days (Monday through Friday, do not count weekends)
Express	3-5 business days (Monday through Friday, do not count weekends)

What are the differences between Standard, Expedited and Express?

For Standard and Expedited we will ship your order ground from Philadelphia to the Borderfree Facilities which will take 2 business days

For Express we will overnight your order from Philadelphia to the Borderfree Facilities.

Once the order arrives at the Border free facility here are the transit times to each province:

From Toronto Sorting Facility To:	Abrv.	Standard	Exp/Express
British Columbia (Vancouver, Kelowna)	BC	5-6	1-2
Alberta (Edmonton, Red Deer, Calgary)	AB	4-5	1-2
Saskatchewan (Regina, Saskatoon)	SK	4	1-2
Manitoba (Winnipeg, Brandon)	MB	3	1-2
Ontario-North (Thunder Bay, Sudbury)	ON	2	1
Ontario-South (Toronto, Kingston)	ON	1-2	1
Quebec (Montreal, Quebec City)	QC	2	1
New Brunswick (Moncton)	NB	2	1
Nova Scotia (Halifax)	NS	3	1-2
Prince Edward Island (Charlottetown)	PE	4-5	1-2
Newfoundland (St. John’s, Gander)	NL	5-6	1-2
Nunavut	NU	6-7	1-2
Yukon Territory	YT	6-7	1-2
Northwest Territories	NT	6-7

What will show up on my credit card statement?
Your order will be billed to your credit card by our international service provider, Borderfree. "CoffeeForLess.com WEB/PH ORDER BRDFREE" will appear as the billing company.

When will I be billed?
Your credit card will be billed by Borderfree once your order clears the Canadian border.

What exchange rate is applied to my order?
Real-time exchange rates are applied to your order. The rate charged to you is a guaranteed amount - this will not change once you accept an order. To know the exact price before you buy, simply add items to your order and check out through our Canadian Check Out. You will see the exact price for your order in Canadian dollars before you actually place the order.

How do I track my order?
Within 24 hours of placing your order, you will receive an order confirmation email. When your package clears our international facility and is on its way to you, you will receive a shipment notification email that will include a link to track your package with the Canadian carrier. All other inquiries should be directed to 1-888-893-7593. or email sales@CoffeeForLess.com.

What is the return policy for Canadian orders?
If for any reason you need to return or exchange an item, call 1-800-784-8400. RETURNED MERCHANDISE MUST BE IN SALEABLE CONDITION WITH MANUFACTURERS ORIGINAL PACKAGING.
**Some Machines and Water Coolers could carry a 20% restocking fee.**