Free shipping is granted for orders totaling $45 or more AFTER any coupons or discounts are applied to the final price. The Free Shipping offer is not applicable to orders sent outside of the Continental United States (Hawaii and Alaska do not qualify for Free Shipping), and excludes any Express shipping option. We are not able to grant Free Shipping on orders to Canada.
Our Standard Shipping Policy
Domestic orders are sent via UPS, UPS BASIC or FedEx. Expedited shipping orders must be placed before noon EST to be processed that same day. It may take up to 48 hours to process an order. Please note this is not included when calculating estimated time of delivery. Standard orders for K-Cups sent within the Continental US may take up to 5 business days to be delivered (weekends not included in this estimate). Packages sent to AK or HI are delivered via UPS AIR and may take up to 10 business days. We are not able to send to Military/APO addresses at this time. Due to the varying nature of the products available on our website, which come from a number of sources, we are not able to guarantee or set a preference for where an order may originate. Customer service is not able to control where a product may ship from.
Please allow additional processing time for Coffee Brewers, Water Filters and other Machines. Some products are shipped directly from the manufacturer to ensure freshness, which may require additional processing time.
Orders under $20 will be assessed an additional handling fee of $1.95.
International Shipping
We do provide shipping to Canada. Customs fees, sales tax and conversion of funds are applied at checkout. Shipping rates vary depending on the weight of the package and the distance it must travel. All Canadian orders are delivered by Canada Post once crossing the US/Canadian border. Standard delivery estimates on Canadian orders are between 7-12 business days. All orders sent to Canada must be billed to a Canadian Credit or Debit card. PayPal and Google Checkout are not available for Canadian orders.
Sorry, we are not able to provide delivery outside of the US and Canada at this time.
UPS Basic
We do provide a shipping option through UPS Basic, which is a service utilizing both UPS Ground and the US Postal Service. Packages sent via this method are shipped UPS Ground to the nearest local post office and the final delivery is handled by USPS. If your delivery address is in an area where the USPS doesn’t deliver, they will hold will hold the package for you to retrieve at the nearest local postal facility for up to 14 days.
