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Molly J W:I don't have a definitive answer (I had to look VERY hard to find the 2012 on the cocoa), but I expect it had something to do with a packaging or labeling expiration than with a CONSUME BY date. Dry products usually have a far longer shelf life.
My husband drinks 3-4 cups of this cocoa every day and has seen no decrease in flavor.
Sorry I couldn't be more help, but I do hope you'll continue enjoying your cocoa!Feb 19, 2013
CustomerService:Green Mountain discontinued this item last year, and the remaining stock we have left has a "Best By" date of December 2012. Drinking the product beyond this date is in no way harmful, it just may slowly lose some of its flavor over time, which is why we sell it at a discount.Feb 18, 2013
CustomerService:Green Mountain discontinued this item last year, and the remaining stock we have left has a "Best By" date of December 2012. Drinking the product beyond this date is in no way harmful, it just may slowly lose some of its flavor over time, which is why we sell it at a discount.Feb 21, 2013
Wendy G:I think that is true. Some of the freshness is gone from these. Some were a bit hard inside. The cups did not empty fully when the hot water went through. I did use a spoon to get the rest of the chocolate out of the cup and into the hot water.Feb 21, 2013
Mary Catherine D asked:Is there a waiting list for the hot chocolate k cups? I have been trying to order for weeks and have been unsuccessful. Is there a certain time that the clearance kcups appear? Everytime I go to the section everything is out of stock?May 28, 2013
Keurig Home Brewers and K-Cups are only available to home consumers in the US and Canada. A special note for our commercial customers interested in Keurig products: All Keurig commercial orders will need to be placed through our commercial website. Our sales region for commercial customers includes: the Greater Philadelphia area, the state of New Jersey, New York Metropolitan Counties of Richmond, King, Queens, New York, Bronx, West Chester, Rockland, Nassau, Suffolk, Fairfield CT and the city of Wilmington DE. Please call us at (800) 261-2859 for details on how you can order from us online.