The CoffeeForLess Price Match Guarantee is our way of ensuring that we always offer our community of customers the best price on their purchases at CoffeeForLess.com. We promise to offer you any product on our site at the same or lower prices than our competitors. If our prices are not better than our competitors, we will adjust them to offer you the same deal.
Just present to us materials illustrating that another business is offering the same coffee, tea, beverage or product count per package for a lower price, and we will offer you that product at the same price or issue you a credit for the difference if you have already made your purchase with us.
The CoffeeForLess Price Match Guarantee is our way of thanking you, our loyal customers. Because we here at CoffeeForLess know that coffee and tea drinkers are a community. It is that community that keeps us in business. We are always looking to provide our community of customers with the best deals possible. Help us out in this effort to pass on the savings, and the credits will be all yours. Below are the terms and conditions of our Price Match Guarantee:
What is Coffee For Less’s 100% Price Match Guarantee?
If you find a current price on an identical product, same count size, volume or quantity, in-stock from any other online retailer, we will match the price on an existing order. The CoffeeForLess.com Price Match Guarantee excludes special orders, clearance items, discontinued items, expired products, open box merchandise, free offers and typographical errors. We are not able to add additional coupon discounts on top of competitor’s offers.
How do I take advantage of the Coffee For Less 100% Price Match Guarantee?
First you must place your order. Then, fill out the request form below with your order number, the competitor’s price, and where it is advertised. You must include the actual link of the product you are requesting a price match for in the price match submission form. If you have already applied a coupon, which brings the total value of the product lower than the competitor’s offer, the price match does not apply. We will credit you the difference back PLUS deposit 50 loyalty points into your account. Yes, it’s that easy. Credit takes 3-5 business days to be completed.
How do I receive my price match credit?
For any price matches issued for a price difference of $14.99 or less, a store credit will be added to your CoffeeForLess.com account. This credit may be used toward any future purchase either made online or over the phone. The store credit has no expiration and may be combined with any other promotional offers, loyalty points or gift certificate credits. For any price matches issued for a price difference of $15.00 or more, a refund will be issued back to the card used on the order within 2-3 business days of approval.
Does the Coffee For Less 100% Price Guarantee match limited quantity offers by online competitors?
No, our competitive price policy does not apply to online competitor’s limited quantity offers, clearance offers, or technical errors. Exact match for quantity and price is necessary to qualify for the Coffee For Less 100% PRICE GUARANTEE.
Does the Coffee For Less 100% Price Guarantee price match limited time promotions, such as seasonal, holiday, or clearance prices?
No, if our competitor’s promotional price has a limited duration; it is excluded from our price match policy. We do not match local competitor’s holiday or limited-time offers. These offers are typically limited in time and quantity and are therefore not representative of marketplace pricing.
Can I add an additional coupon on top of the competitor's offer?
No, additional offers in the form or coupons or other promotions cannot be combined with the Price Match program.
Does FREE shipping apply on Price Matches?
Our standard FREE shipping policy still applies to price-matched orders. As long as the order total after the price match reaches $85 or more, FREE shipping will still be applied. If the price match would bring the order total under $85, we will calculate the lowest offer we can provide that will still grant FREE shipping
How are Price Match credits calculated?
In order to calculate the competitor’s offer, we will re-create the customer’s exact order through the competitor’s online order form, including any additional charges or fees that would be part of their final offer. If the final price offered by the competitor is indeed lower, we will guarantee a credit or refund based on the price difference of the replicated order. Please keep in mind; some offers from competitors are subject to additional terms, fees and/or shipping charges, which will be taken into account when verifying the price match.
Are Coffee Machines eligible for the Price Match Guarantee?
No. At this time, we are only able to match prices for coffee, tea, other beverage items and related accessories, but not machinery, brewers, water filters or coffee grinders. The majority of the machinery we carry is sold at cost, which is why we are not able to offer additional discounts on these items.
Coffee For Less Price Guarantee Policy
Coffee For Less 100% PRICE GUARANTEE Policy information is available from customer service by phone at (800) 261-2859. This policy is subject to change without notice. Effective as of November 1, 2010.